You Little Gem Clinic ◇ Benign Skin Lesion Removal
Patient Privacy Notice
How we use and protect your information
1. Who is responsible for your information
You Little Gem, trading as You Little Gem Clinic, is the data controller. The service is operated by Gemma Lacy at Studio 1807, 21 Market Street, Hemsworth, WF9 4JY. Contact: youlittlegem@outlook.com or 07792 035858.
2. Information we collect
- Identity and contact details, date of birth and emergency-contact information.
- Medical history, medication, allergies, assessment and dermoscopy findings, diagnosis, consent, treatment and aftercare records.
- Clinical photographs and correspondence where relevant to care.
- Appointment, payment and transaction information.
- Accessibility, communication, safeguarding and legal-representative information where relevant.
- Complaints, incidents, feedback and information needed for insurance, legal or regulatory purposes.
3. Where information comes from
Most information is provided directly by you. We may also receive relevant information from a lawful representative, your GP or another healthcare professional, a referrer, emergency services, safeguarding bodies or other lawful sources.
4. Why we use information
We use information for appointments, assessment, treatment, aftercare and payment; safe clinical records and quality assurance; complaints and incident management; safeguarding, public protection and regulatory reporting; and optional marketing only where specific consent has been given.
Our lawful bases may include contract, legitimate interests, legal obligations and vital interests. Health information is processed under the health or social care condition, substantial public interest, legal claims, or explicit consent where specifically required.
5. Who we may share information with
Where necessary and lawful, information may be shared with healthcare professionals involved in your care, laboratories or referral services, safeguarding authorities, emergency services, regulators, insurers, legal advisers and trusted service providers. Safeguarding information may be shared without consent where necessary and proportionate to protect someone from harm. We do not sell patient information.
6. Storage, security and international processing
Records are protected through proportionate physical, technical and organisational safeguards. Access is limited to people who need the information for a legitimate purpose. Appropriate UK data-protection safeguards will be used where a supplier processes information outside the UK.
7. How long we keep information
Information is retained only as long as required for safe care and applicable professional, legal, regulatory, insurance and record-retention obligations. It is securely deleted or destroyed when no longer required.
8. Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction or portability of your information, or object to certain uses. These rights are not absolute. You may withdraw optional marketing consent at any time without affecting your care.
9. Questions and complaints
Contact You Little Gem Clinic at youlittlegem@outlook.com or 07792 035858. You may also complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113. Complaining will not affect your care.